Auto-fill vs will-call
Two delivery models cover all US residential propane:
- Auto-fill (keep-full). Dealer forecasts your usage from heating degree days and schedules deliveries to maintain tank above ~25%. No customer effort required.
- Will-call. You monitor the tank gauge and call the dealer when it reaches 25–30%. More flexibility, more responsibility.
Most heating customers default to auto-fill — see automatic delivery for the deep dive. Light or seasonal users often prefer will-call.
Delivery scheduling
Auto-fill customers receive deliveries on the dealer's regular route schedule — typically every 2–8 weeks during heating season depending on tank size and usage rate. Will-call customers usually get a delivery within 3–5 business days of calling, longer in peak winter weeks.
Delivery fees
Per-delivery surcharges (hazmat, fuel, delivery) typically add $5–$25 per delivery. Minimum delivery volumes (usually 100–150 gallons) trigger small-fill penalties below the threshold. After-hours and emergency deliveries: $100–$300 above standard rates.
FAQ
How often do I need a propane delivery?
Depends on tank size and seasonal usage. A 500-gallon tank in a moderate heating climate typically needs 2–3 winter deliveries; a 1,000-gallon tank may need only 1–2. Light non-heating users may need only one delivery per year.
Can I get same-day propane delivery?
Sometimes — most dealers offer emergency delivery for an extra fee ($100–$300). In peak winter weeks, even emergency service may be 24+ hours out due to route capacity.