When deposits apply
Three scenarios trigger an installation deposit:
- Leased tank deposit — some dealers require a refundable deposit covering the tank's residual value (typically $200–$500). Refunded when the tank is returned in serviceable condition at contract end.
- Install scheduling deposit — applied against the install cost to confirm the schedule slot. Usually $100–$500 depending on install scope.
- Customer-owned tank deposit — partial payment for the tank itself when purchased through the installer (typically 30–50% upfront, balance at install).
Typical amounts
- Leased tank deposit (residential): $0–$500
- Install scheduling deposit: $100–$500
- Customer-owned tank deposit: 30–50% of tank cost, typically $300–$1,500
Refund framework
Refund terms should be specified in writing before payment. Standard practice:
- Leased tank deposits — refunded when the tank is returned in serviceable condition (typically minus any damage or required maintenance)
- Install scheduling deposits — applied against the total install cost; refunded if the install is cancelled before scheduling commitments are made
- Customer-owned tank deposits — non-refundable once the tank is ordered (it's a custom product for your address)
FAQ
Is a propane tank deposit refundable?
Depends on the type. Leased-tank deposits are typically refundable; install scheduling deposits are usually applied against work cost; customer-owned tank deposits are non-refundable once the tank ships.
Can I get a propane install without a deposit?
For leased tanks, often yes — many dealers waive deposits for established customers or in competitive markets. For customer-owned tank purchases and underground installs, deposits are nearly always required because the installer is committing to a specific custom configuration.